Regional Learning & Development Manager.
Across the South

Outstanding opportunity for a training manager /  learning and development specialist to put their skills to use in a diverse role within a leading nationwide retailer with a portfolio of several hundred stores.

The Company:

Our client is one of the UKs leading blue chip retailers with a presence in every major town. The organisation is renowned for its customer service, great product and brand presence. They offer a fantastic working environmnent, strong career development opportunities and autonomy within the role.

Job Role - Regional Learning & Development Manager:

• Ensure effective delivery of all induction material and initial training requirements for all new starters.
• Evaluate effectiveness of all training interventions.
• Make recommendations on improving existing training content and structure as appropriate.
• Support strategic objective to provide "product experts" in stores through monitoring ongoing development and supporting through targeted training and development interventions, influcencing Area Managers and HR Managers ensuring understanding of what is required and how best to deliver this through store management teams.
• Analysis and interpretation of reports and influencing key stake holders regards the training function and impact on store teams.
• To deliver any other training as required (e.g. new store opening and refit training, other skills based training courses, etc.)

Development:

• Working with HR Managers and the Central Training support function to ensure that appropriate development interventions are sourced and/or delivered for Sales Managers and Store Managers.
• Manage the different managment development initiatives, including individual module delivery. This will involve ensuring that candidate selection and participation meets or exceeds requirements, that candidates are on track to complete the course and that a strong pipeline of internal candidates is generated through the process.
• Evaluate the effectiveness of development interventions employed on the region and either make changes directly or make recommendations for change.
• Ensure that Area Managers are working with Store Managers to create effective PDPs, especially for employees on management development programmes - this will involve making recommendations to Area Managers, HR Managers and Senior Management and coaching where appropriate.
• Support the process of developing Assistant Managers as "Coaches" within the region, ensuring that all structured development activity is delivered effectively and that it is evaluated for ongoing improvements.

Key Attributes - Regional Learning & Development Manager:

• Experience of training and development within retail operations
• Ability to understand the mechanics of store and regional operations to make training credible
• Experience of management development
• Experience of writing training material
• Experience of  TNA and differing training tools and styles of delivery best suited to the audience
• Experience of delivering training courses to store based teams and regional managers
• Ability to infuence senior management
• A good understanding of generalist HR knowledge
• Experience of recruitiment from mangerial to sales associate level through to the onboarding and induction process
• Numerate with excellent communication skills
• Experience of working in training / L&D within a large ticket, blue chip retailer in sectors such as: electrical, furniture, mobile phones, department stores etc.
• Flexible and adaptable in approach as this role covers half of the country, some occasional overnight stays will be required as well as extensive travel

Detail 2 Retail is a division of Detail 2 Group Limited and acts as an employment agency. We are the chosen recruitment partner for many of the UKs leading retail companies.